2021-2022 Graduate Bulletin > Student Support Services and Resources > University Services and Resources > Information Technology

Information Technology

Jim Bujaki, Vice President/Technology/CIO

Central Michigan University has a wide variety of technology resources and technology support available for students, faculty, and staff. The Office of Information Technology (OIT) is responsible for providing the CMU community with a diverse and technically rich learning and research environment. CMU and OIT support innovative learning and teaching and maintain a planned investment strategy to keep CMU technology resources at their highest level possible and available to students and faculty. In addition, CMU is working to fully enable mobile computing for its students and faculty with efforts focused on these areas:

• CMU is expanding and strengthening an already robust wireless network.
• CMU students receive a printing allocation that is usable in labs and print stations across campus.
• CMU students receive 1 TB of cloud-based storage through CMU’s partnership with Microsoft.
• CMU is employing a number of strategies to deliver required software to its students and faculty.
• CMU services are being designed for delivery to a variety of mobile devices.
• CMU provides cross-platform text chat and automated remote support tools that allow students to access technical support directly from their personal computers.
• CMU provides cost-effective student purchase plans for laptop computers and other mobile devices.

E-mail Services for Students: Upon acceptance to CMU, students are assigned a CMU e-mail address. This e-mail address is the official address to which course-related correspondence and billing notices are sent. It is very important that students check their CMU e-mail address regularly, and they will be held responsible for mailings issued to that address. CMU e-mail can be accessed at https://office365.cmich.edu.

CentralLink: Central Michigan University offers a web portal located at: https://www.cmich.edu/centrallink. CentralLink is designed with CMU students, faculty and staff in mind, and provides the CMU community comprehensive information in a number of different areas, such as activities, academics, employment, available services and access to a variety of individual records.

OIT Help Desk: The Office of Information Technology Help Desk is housed in the first floor of Park Library, and is the first point of contact for all technology related questions. The OIT Help Desk assists students, faculty, and staff with university-sponsored technology services, general computing questions, and computer repairs. Contact the Help Desk at 989-774-3662, by email at helpdesk@cmich.edu, or visit http://it.cmich.edu and click the remote chat button.

The CMU Network: CMU maintains a very comprehensive networking infrastructure to support the work of its students, faculty and staff. In addition to the traditional wired Ethernet network, wireless access is available in all of CMU’s residence halls and academic buildings. Computer users are required to register their machines to use the network and are presented with the online registration process when they first access the CMU network.

Emergency Notification System: CMU has implemented measures to enhance communication in the event of an emergency. Students, faculty, and staff are automatically registered to receive phone calls, text messages, or alternative email address alerts through CMU’s Central Alert system. Contact settings can be changed by going to https://www.cmich.edu/centrallink and accessing My Account and going to “My Profile.”

Cellular Phone Services: OIT offers Verizon, AT&T, T-Mobile, and Sprint cellular phone service and equipment through the Telecom Service Center. Competitive rates are available to all students, faculty, and staff. For additional information, contact the Telecom Service Center at 989-774-3087, or visit http://connect.cmich.edu.

Computer Purchases: CMU offers discounted and highly competitive purchasing opportunities with several major computer manufacturers. These opportunities are available to all CMU students, faculty, and staff. Find out more by visiting https://it.cmich.edu/pc.

Office Software : Through CMU’s partnership with Microsoft, CMU students are eligible to download and use the latest version of Microsoft Office at no cost for as long as they are current students. This software can be downloaded by visiting https://office365.cmich.edu and choosing Office 365 in the Settings menu.

Public Computer Access: CMU provides access to over 300 computer workstations to the CMU and Mt Pleasant community in Park Library, located near the center of campus. Computers can be accessed on each of Park Library’s four floors, with late-hours access available to students by card swipe in the Extended Hours Study at the north end of the building. All of these computers are preconfigured for PrintQ access, and some have access to specialty software.

Acceptable Use Policies: All users who operate or use any of the computing systems and networks of the university must abide by the Responsible Use of Computing policy. The Responsible Use of Computing policy and other OIT policies are published on the OIT web site (visit http://it.cmich.edu). The policies are intended to supplement other existing university and external policies, regulations and laws.

For information about OIT services, or if you have questions, please call the OIT Help Desk at 989-774-3662 or visit http://it.cmich.edu.