Print this page


Student Ombuds Office

The Student Ombuds Office is a confidential, impartial, and informal resource for addressing student concerns across the Central Michigan University community. The Ombudsperson assists students, faculty, staff, and administrators with identifying and interpreting university policies and procedures that may apply to student concerns. In addition, the Ombudsperson provides input on policies and practices to reduce confusion or misinterpretation.


The Ombudsperson is an advocate for fairness and due process in all matters presented to the Student Ombuds Office. Consulting the Ombudsperson does not constitute filing a formal complaint or giving notice to the University, however, a consultation with the Ombudsperson is strongly recommended before submitting a formal complaint or grievance.


Following a request for assistance, the Ombudsperson will take one or more of the following actions:

  1. Explain relevant student rights and responsibilities
  2. Review relevant university policies or regulation
  3. Suggest fair and equitable options
  4. Identify and provide a referral to appropriate university resources
  5. Investigate, when necessary

The Student Ombuds Office does not provide legal advice, psychological counseling, or advocacy, and instead seeks to inform visitors and empower them to address their own concerns. The Ombudsperson does not represent students or instructors at academic grievance or disciplinary hearings, mediate disputes between students, faculty, staff and external agencies, between or among faculty or between faculty and administrators.


CMU community members may contact the Student Ombuds Office via the following methods.


Phone: 989-774-3010